Well…this is awkward.
So, I need to have a talk with you guys. Â Everything was kind of not handled, yeah? Â From Bendgate (or the iPhone 6 Pluses bending and breaking), to iOS 8.0.1 not…being tested with iPhone 6 and 6 Plus? Â Yes. Â Really.
This theory…may be hard to take depending on how you think of things.
I’m going to step through this as slowly as I can so that you guys understand this.
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Remember when I talked about the Maps issue? Â Apple fired Scott at that point. Â But they also fired another person from the Maps team…who actually appears to be more crucial then Apple thought he was. Â Josh Williams.
And by fired I mean Apple moved Josh from iOS Maps Quality Assurance to General iOS Quality Assurance.
Josh suddenly had to handle so many more things than just “make sure Maps works”. Â He had to make sure every single thing on iOS works, including Handoff, which includes the Mac software team.
Remember, Tim Cook is a stickler for collaboration. Â He feels that every single team, be it iOS, Mac, or Apple Watch, should band together as one to make products people love and use every day.
So poor Josh, having to move from Maps, which doesn’t always include the Mac team, to general iOS stuff, which almost always (at least now) includes the Mac team, means that he has to manage basically two teams. Â Now here’s the rub: Â Since everyone is interacting with everyone, because that’s the very definition of collaborating: Â Surprise! Â I lied! Â Everyone has to manage every single team.
Now, let’s think about what this means.
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Currently, there are 4 real teams (that we know about):  iPhone, iPad, Watch, and Macintosh.  I don’t know what happened to the iPod team.
It looks like Tim Cook is wanting every device to talk to one another, and become one big hub for your data.  (YES.  APPLE COLLECTS DATA.  EVERYONE ELSE DOES TOO.  SHUSH UP.)  Tim Cook also wants the devices to embrace the user.  Yes, Steve Jobs did too, but Tim is way more lenient about how he does it.  He wants the user to have many more choices than what Apple has been offering before.  So, he made the system more open.  He introduced custom keyboards, he introduced Notification widgets.  Think of what this means for Apple’s teams:  the iPhone and iPad teams now have to deal with an entirely new category of possible viruses and code sections that can break, and two entirely new app environments.  Handoff requires the Mac and iOS teams to make a unified system to communicate full app states to each other.  The Watch introduces an entirely new team that has to make new innovations and create everything from scratch.
This is taxing for any company. Â But Apple will get through it, right? Â They only release products when they’re ready, correct?
Wrong. Â I give you: iOS 8.0.1, the iPhone 6 Plus, and…Apple Watch.
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I’m going to start with the iPhone 6 Plus, because, well, that phone should have worked, right?
In fact, it does work.  It works beautifully in every way.  It has a great camera, it runs very fast, Metal makes games look console-level, and everything is great (except Reachability, but OKAY FINE).  The only thing Apple didn’t seem to catch (and therefore Jony didn’t catch…somehow…) is that if you put the phone in your back pocket (assuming you can get it in there in the first place), and sit down, the radial pressure caused by your rounded buttock can bend the phone around its lengthwise axis, and, oddly, the material that the phone is made out of is not springy enough to bend itself back into place, so when you do take the phone out of your pocket, you will find that the phone is permanently bent around the middle.  Come the hell on, Apple!  Even I figured that out, and I don’t have an iPhone 6 Plus!
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Now, for iOS 8.0.1.
This may rub some Apple fans the wrong way if they somehow have never heard of it. Â And I am sorry.
So, iOS 8 apparently still had some problems with carrier signals and Safari and a few other things.  So, predictably, Apple released iOS 8.0.1, which was meant to fix those issues.  And it did…for every iPhone except the iPhone 6 and 6 Plus.  For those two iPhones only, iOS 8.0.1 completely destroyed them.  The iPhones started not being able to connect to cell towers at all, some iPhones said the Wi-Fi was fine but couldn’t connect, Touch ID completely broke.  It got so bad, that Apple literally had to take down the 8.0.1 update file from the update servers.  Then it released iOS 8.0.2, which was supposed to fix iOS 8.0.1, and also the problems that iOS 8.0.1 was supposed to fix in the first place.  But iOS 8.0.2 bricked my phone.  But then I got it working.  Why.
This isn’t making a lot of sense to you right now, but I got one more thing that will hint at the answer, and then I’ll tell you the answer.
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Finally, the Apple Watch. Â It is unfinished.
Yeah, Apple actually announced a product they weren’t done with yet.  It makes sense if you look at the home screen.  The home screen is composed of circular app icons, that shrink near the edges and gives you kind of a bubbly feeling when you move it around.  It seems to me like the Apple Watch they showed was only rectangular because that was the shape they were using in development, because that’s the shape all their other products are.  When the Apple Watch is released, it might be actually circular, and maybe the apps will be a little more cleaned up (the Photos app needs a lot of love though, right now it has none).
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If you haven’t figured it out yet, here’s the answer:  Apple is doing way too much at once.
But not in terms of products, in terms of functionality.  Apple’s teams are stretched way too thin trying to cover Handoff, custom keyboards, and widgets, and Apple Watch, and OS X Yosemite, and whatever else they’re doing in secret.
This doesn’t mean the quality will drop.  No, I believe that Apple employees are so used to not doing ANYTHING until they’re sure they have a good idea, that they’ll just keep doing that even if the situation is dire and things are tense.
But little things will be skipped.  Not testing the iPhone 6’s rigidity height wise, for example.  Or not testing iOS 8.0.1 on the new phones (even though I think both of those problems are COMPLETE BULLSHIT…for a company, they’re the little things).
And now I have someone to blame! Â Kevin Lynch!